SHIPPING AND RETURNS
All products are priced in Canadian Dollars (CAD)
Shipping time changes due to COVID-19
Since we are a small batched company, we only do shipments twice a week Wednesdays and Fridays 9am-5pm EST (excluding weekends and holidays) out of Toronto via Canada Post's Expedited Parcel or Chit Chats USPS service. You will be notified with the tracking number once the shipment has gone out.
Canada - within 3-5 business days
United States - within 3-5 business days
International - within 10-22 business days
Shipping Carrier – All domestic orders are shipped with Canada Post Expedited service. For international orders, once your parcel clears customs, it will be handed over to your local shipping carrier for final delivery. Note that more detailed tracking information can often be found by tracking your parcel on the website of your local shipping carrier (i.e USPS, AIR MAIL, CANADA POST, ETC)
We are not responsible for lost, stolen, or damaged items once the packaged has been shipped.
Sorry, we currently only ship to CANADA and THE UNITED STATES.
NO-CONTACT PICK UPS
Pick ups are available in Toronto at Windermere and Queensway. We will email you once you've checkout to schedule a date and time that will work for you.
Due to the nature of all products being handmade, there are no exchanges or refunds.
Products purchased from our stockists are subject to the return policies of that stockist. We do not accept any returns of products purchased from our stockists.
If you have any questions or concerns, please email us at